Transforming Hospitality: Across Hotels & Resorts’ Experience With Conit Cloud

At the forefront of Across Hotels & Resorts' digital evolution and supply chain prowess is Aris Skepetaris, co-owner, and visionary leader responsible for steering the company towards innovation and operational excellence. Aris Skepetaris emphasizes, "With Conit Cloud, we found a future-proof communication solution for staff members and guests, delivering not only unparalleled efficiency but also a superior user experience and guest satisfaction.".

Amidst the dynamic landscape of the hospitality industry, effective communication stands as the cornerstone of success. Recognizing this crucial aspect, Across Hotels & Resorts embarked on a journey to elevate its communication infrastructure by adopting the Conit Cloud solution. This strategic move not only transformed their communication systems but also brought forth a host of benefits, solidifying Across's position as a leader in the industry.

The Conit Cloud solution provided Across Hotels & Resorts with a scalable and flexible communication platform. As this cloud-based system seamlessly integrated with Across's existing technology stack, it facilitated a smooth transition, minimizing downtime and ensuring uninterrupted day-to-day operations throughout the hotel.

A fundamental advantage of the Conit Cloud was its compatibility with various devices, including smartphones and computers. This feature empowered the hotel staff to stay connected irrespective of their location within the premises, enhancing operational efficiency. Moreover, this mobile integration extended beyond staff communications to benefit the guests directly through the Conit Cloud smartphone app.

The Conit Cloud smartphone app played a pivotal role in enhancing the guest experience. With push notifications, guests received real-time updates on special offers, promotions, and personalized messages, creating a more engaging and tailored stay. The app also served as a comprehensive information hub, offering a digital room directory and an easily accessible restaurant menu. This not only streamlined the guest experience but also showcased Across's commitment to embracing cutting-edge technology for the benefit of its patrons.

The implementation of Conit Cloud also translated into a cost-effective communication model for the hotel chain. By transitioning to a cloud-based telecommunications solution, Across eliminated the need for extensive hardware and infrastructure investments. The pay-as-you-go pricing model allowed the hotel to scale its communication capabilities as per its evolving needs, optimizing costs without compromising efficiency.

In conclusion, the integration of Conit Cloud and the Conit smartphone app proved to be transformative for Across Hotels & Resorts. From enhanced communication capabilities and cost savings to improved guest services and a personalized experience, the benefits were manifold. By embracing these advanced communication and mobile solutions, Across not only fortified its operations against future challenges but also set a new standard for excellence in the competitive hospitality industry.

As technology continues to evolve, the success story of Across Hotels & Resorts stands as a testament to the transformative power of innovative communication solutions and guest-centric mobile applications.